Contact Us

Cnr Rouse & Worcester Roads
PO Box 3296
Rouse Hill NSW 2155

For general enquiries please email us below or scroll down for who to contact for various reasons.

To meet with your child’s teacher or any other staff member, please email below or call the office and request an appointment. 

We ask parents not to request impromptu meetings with teachers outside of pre-arranged appointment times.

Emails to the info email address are checked several times per day and forwarded to the relevant staff member/s. When emailing a teacher, it is helpful for you to provide your child’s name and the teacher’s name in the subject box. Please allow 48 hours for a response.

Office Hours:


8.00 am – 4.00 pm
8.00 am – 4.00 pm
8.00 am – 4.00 pm
8.00 am – 4.00 pm
8.00 am – 4.00 pm

The office is open throughout holiday breaks from 8.30am to 3.00pm with the exception of public holidays and the period 22 December to 2 January inclusive.

Who to contact

Reason for ContactJunior SchoolSenior School
General Information or concernsClass TeacherAcademic – Subject Teacher
Welfare – Homeroom Teacher
Class/Grade matters requiring further assistanceStage CoordinatorAcademic – Head of Department
Welfare – Year Advisor
Student wellbeing matters beyond classroom levelHead of Welling/Chaplain (Junior School)Head of Years 7-9 or
Head of Years 10-12
Curriculum matters beyond classroom levelHead of Learning (Junior School)Head of Department or
Director of Curriculum
Learning support or extension mattersLearning and Enrichment TeacherHead of Learning and Enrichment
Matters unresolved through the above meansHead of Junior School or
Deputy Principal
Head of Senior School or
Deputy Principal
To notify of absenceJunior absent emailSenior absent email
Pre-K to Year 12 Contacts
CounsellingCounsellor email
Report BullyingBullying Prevention email
Report SuccessSuccess email
CareersCareers email
Technical (IT) AssistanceHelp desk email
College Fee’s and FinanceBusiness Manager email
Bus TravelStudent Reception email
Enrolment queriesRegistrar email
PA to the PrincipalPA’s email

If you have a concern or problem regarding a student in the College (who is not your own child), the appropriate approach is to speak to your child’s classroom teacher in the first instance. It is not appropriate to approach other students and air grievances. The College will always address concerns and parents should not feel that they have to take matters into their own hands. Children can very easily feel intimidated by the approach of a stranger or even a known adult. While it may not be the intention to upset a child, it is often the way it is received.

Our Wellbeing Policy states:
‘All staff and students at Rouse Hill Anglican College have the right to be treated fairly and with dignity in an environment free from disruption, intimidation, harassment and discrimination. Staff and students have the right to expect the College will be a safe and caring place.’

Student Diaries / Handbooks

A Student Diary or Student Handbook is provided for all students from Kindergarten. The Diary/Handbook is designed to help students keep track of homework details and organise their study time and academic schedule. The Diary/Handbook also provides students with an overview of College procedures and is a useful reference tool. Students are expected to take good care of their Diaries/Handbooks, use them appropriately, access them throughout the school day and have them signed by their parents and Homeroom or class teachers weekly. Lost Diaries/Handbooks incur a replacement cost.

The Newsletter

A Newsletter is published each week and emailed to parents.

The Newsletter is an important form of communication from the College in which details of up-coming events are shared, student achievement is celebrated and topical issues in teaching, learning and adolescence are discussed. Parents can also read about sport results, competitions and upcoming sporting events. 

Parents are encouraged to take particular note of the information provided in each publication and should ensure that the College has a record of your most current email address to ensure you receive these publications.

Edumate – the Parent Portal

Initial access to the Edumate Parent Portal is provided by email, giving a username and password. When you access the Portal for the first time you will be asked to change your password to something that you are going to easily remember for future access. Parents are asked to treat their password and access as they would a credit card PIN number.

The Parent Portal provides a fount of information including your child’s timetable, attendance records, assessment notifications, events and academic reports. The Portal is also used to give permission for events, verify absences and set up and monitor your fee account.

Further information about accessing and using the Portal can be found on the Edumate Parent Portal page.

The College App

The Rouse Hill Anglican College app offers a more transportable option to access the majority of information available on the Edumate Parent Portal. The mobile app available to download from GooglePlay or the App Store.

For information on how to access and use the College App, please visit our College App page.